Frequently asked questions

Yes. When you make a reservation on eReservation, you pay for your parking in advance, so you are guaranteed to find a place available upon arrival.

No. No slot number is assigned. You can park on the place of your choice, unless a specific indication is specified in the terms and conditions of the car park where you booked. This information is provided in the parking page and in your order confirmation.

No. Searches saved in your personal space must be paid online to be validated. Your parking space is guaranteed only from settlement.

Yes. On eReservation, you can book your place up to 1 year (365 days) before your scheduled arrival date.

Yes. You can book a parking space up to 30 minutes before your arrival.

No. All reservations must be paid online before arrival in the parking lot.

Yes. Cancellation is possible from your customer space, under "My reservations" by clicking "Cancel this reservation" up to 72 hours before the arrival time. If the cancellation option has been taken out, cancellation is possible until 23:59 the day before your arrival.

No. You can not change a reservation, but you can cancel it from your personal space.

Yes. It's very simple, you just have to choose a Country, a City, a date / time of arrival and a date / time of departure. Then you choose the product you are interested in (Onepass or Multipass) and you check the box "Do you want to reserve several parking spaces?". Then you just have to select the number of places you want and follow the procedure below, by clicking on the link "to know more about booking several parking spaces".